At a showing. A buyer calls. Lorela has it.
A buyer who can't reach you dials the next agent on the list. Lorela is an AI assistant for realtors: she takes the calls you can't get to, finds out which property the caller means and when they could see it, and sends you a summary afterward. Between two showings you know who to call back first.
Updated November 8, 2026
How it works
1
Set up forwarding once
Dial a short code on your phone's keypad and the calls you don't answer go to the Lorela number. The number on your cards and your listings stays yours.
2
Your phone still rings first
You take calls first. Lorela steps in when you're at a showing, in a meeting or behind the wheel.
3
A summary after the call
Who called, which property they care about and when they're free - by email or in the app.
A sample call and summary
What happens when Lorela answers for you? Listen right here, without signing up or entering a phone number.
A sample call with Lorela
What the plumber learns after the call
His water heater is leaking onto the floor. He needs it fixed fast.
- Urgency: urgent
- Call back: tomorrow morning
The summary arrives in the app and by email. You decide when to call back.
Read the sample transcript
- Lorela: Hi, this is Lorela, Mike Carter's virtual assistant. How can I help you?
- Caller: Hi, this is Dan Brooks. My water heater is leaking, there's water all over the floor. I need it fixed fast.
- Lorela: Got it, I'll pass that on right away. How urgent is it?
- Caller: Pretty urgent, it's still leaking.
- Lorela: I'm passing your message to Mike right away. You'll get a call back as soon as possible. Have a good day.
What she handles for you
A buyer asking about a listing
Finds out which listing the caller means and when they could come see it, and takes their contact. You call back with your calendar in hand.
A new listing lead
Lorela takes the call from a seller even while you're showing a home. She notes what property they have and what message they want to leave.
A returning client
Looks up your contacts, so she recognizes a client by number and greets them by name. A years-long relationship doesn't start with "who's calling?"
Handing it to a colleague
The summary is plain text in your inbox or the app, so you can forward it to a colleague or an assistant in a tap, and the lead gets handled even when you can't.
7 days free, then $19 a month. A fraction of one commission. Your plan has a monthly limit of call minutes. Once it is used up, Lorela takes a short message instead.
Frequently asked questions
Can she handle several calls at once?
Yes, she can take several calls at the same time, even while you're on the phone yourself. The monthly limit of minutes counts all the conversations she takes together.
How fast do I get the summary?
Usually within a minute after the call ends, by email or in the app. Between showings you read what the callers need and decide who to call back.
What if the caller speaks another language?
Lorela speaks English. The language of the call is set when she picks up and stays the same for the whole call, even if the caller switches to another language. The summary always reaches you in English.
Hear how Lorela talks to a buyer
Two minutes of a sample call say more than this whole page. Call her yourself - then decide.