Call forwarding on T-Mobile
T-Mobile publishes the standard GSM codes itself, and you dial them from your phone's keypad like any other number. Setting them takes two minutes and you do not need to ask T-Mobile for anything.
Updated November 8, 2026
How to turn on call forwarding on T-Mobile
- Open the Phone app and switch to the keypad you use to dial ordinary numbers.
- Dial each code from the table below, one at a time, with the number your calls should go to in place of NUMBER (1 and the ten digits), and press call.
- Test it: ask someone to call you from another phone and do not answer. After the ring time the call should end up where you forwarded it.
Call forwarding codes
When you don't answer within 5 seconds
**61*NUMBER**5#
You can set the ring time anywhere from 5 to 30 seconds (in steps of five).
When your phone is off or has no signal
**62*NUMBER#
When you're already on a call
**67*NUMBER#
Turn off all forwarding
##004#
Where it says NUMBER, enter the number your calls should go to, with no spaces and no plus sign (a plus sign can get lost when you dial). On T-Mobile and AT&T that is 1 and the ten digits of a US number; on Verizon it is the ten digits alone. You dial the code from your phone's keypad like any other number.
Already use Lorela? You will find your ready-made code, with your Lorela number in it, after you log in: in Settings under Number and forwarding (on the web and in the Lorela app), or in the forwarding guide.
What to know about T-Mobile
By default T-Mobile sends unanswered calls to your voicemail. Your own code replaces that for as long as it is on, and ##004# resets all forwarding to the default. T-Mobile's own voicemail troubleshooting page suggests ##004# and switching off Wi-Fi Calling when unanswered calls do not forward.
T-Mobile does not say how forwarded minutes are billed, so check your plan. Mint Mobile, which runs on the T-Mobile network, publishes the same codes but its acceptable use policy forbids continuous, repetitive or extensive call forwarding. For Metro by T-Mobile and other brands the codes are not confirmed: test them.
Common questions
Do I need to ask T-Mobile to turn on call forwarding?
No. You turn conditional forwarding on yourself by dialing a code from the phone. There is nothing to ask for or to sign up for.
How long will my phone ring before the call is forwarded?
The code in the table uses 5 seconds. T-Mobile lets you choose 5 to 30 seconds in steps of five: change the number after the second pair of stars, for example **61*NUMBER**10# for 10 seconds.
How do I turn call forwarding off on T-Mobile?
Dial ##004# from the keypad. T-Mobile describes it as the reset to the default, which is your voicemail. You can also turn off one situation at a time with ##61#, ##62# or ##67#.
Does this work on a prepaid plan?
T-Mobile does not say either way for its own prepaid plans, and its short-code table has a separate prepaid section with no forwarding in it. Dial the code and test it. Mint Mobile, a prepaid brand on this network, publishes the same codes.
Guides by carrier
Related guides
Where do your missed calls go?
Lorela is an AI assistant for missed calls. Forward the calls you can't answer to Lorela and it picks up in English, finds out what the caller needs and sends you a summary within a minute by email or in the app. 7 days free, then $19 a month or $189 a year.